Job Description
Popco Service, Inc. is now employee owned! We service all gas, steam, and electrical food equipment, along with all makes and models of commercial dishwashing equipment. We proudly service some of the largest food serving clients in Western Mass, and some of the smallest! We do so with the same pride and integrity now as we did when we first started in business over 20 years ago. If you prep, cook, or clean with it, we fix it!
Target Compensation for the Role: $25-$50/hr
Position Description
Popco Service is an employee-owned company, built by technicians for technicians. We service hot-side commercial kitchen equipment in Western Mass and Northern Connecticut. We’re hiring a Food Equipment Service Technician based in the Springfield, MA area.
Our tight-knit team of techs works Monday - Friday from 8:00am - 4:30pm. On-call is one week a month (includes the weekend), stops at 10 PM, and is paid at overtime rates. Our office handles scheduling, parts ordering, invoicing, and collections so that you can focus on providing the quality service our customers have come to expect from us after 25+ years in business.
Qualifications
We look for candidates with a background in electrical / mechanical work (like HVAC or industrial maintenance) and with troubleshooting experience. Experience in hot-side kitchen repair is a plus. Hiring requirements include:
4+ years of electrical / mechanical experience
An accredited High School Diploma or GED
A valid Driver’s license
Ability to work overtime/on-call shift when required (usually one week per month, stops at 10 PM)
Responsibilities
We ask our technicians to:
Troubleshoot and repair a variety of commercial food equipment (cooking, food prep, baking, dishwashing, etc.)
Work with gas, steam and electrical machine components
Leave from home each morning and work at customer sites with minimal supervision
Ensure that an assigned service vehicle is well-maintained and well-stocked
Deliver an exceptional customer experience and go the extra mile
Take advantage of formal and informal training to continuously improve
Benefits
At Popco, every employee receives a share of ownership in the business. The value of that ownership grows as the business grows. When the business makes money, the cash gets distributed to everyone.
In addition, our technicians receive:
Hourly and overtime pay
On-call stipend
Paid holidays and sick time
Paid technical trainings
Subsidized company health plan
401K plan, including a 3% employer match
Company-provided vehicle for work use (based at technician’s home)
Cell phone allowance
Consistent work
401(k)
401(k) matching
Company truck
Health insurance
Paid time off
Schedule
Monday to Friday; 8am - 4:30pm
On call once a month
Overtime as needed
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